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Plano Location

Mental health care in the heart of Plano

Located on the second floor of a professional building near Legacy Drive and the Dallas North Tollway, our Plano office provides a modern, comfortable setting for both therapy and psychiatry services. This central location serves patients from Plano, Frisco, The Colony, and surrounding areas, with easy parking and a calm, private atmosphere. Whether you’re seeking in-person support or virtual sessions, our experienced team in Plano is here to provide personalized care that fits your life.

Make sure to arrive at least 10 minutes ahead of your appointment to give yourself plenty of time to find a good place to park and get settled before your session begins.  If you have any trouble finding the office, please contact our Scheduling team at (512) 956-6463.

Location Details

location_on5445 Legacy Drive
Suite 270 (2nd Floor)
Plano, TX 75024
Directions on google map

What We Offer

Services available at this location

From individual therapy to psychiatric care, our Plano Austin team offers a comprehensive range of mental health services.

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Individual Therapy

One-on-one sessions with a licensed therapist to address anxiety, depression, trauma, life transitions, and more. CBT, EMDR, and other evidence-based approaches.

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Couples Therapy

Strengthen communication, navigate conflict, and rebuild connection with a therapist specializing in relationship and couples work.

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Family Therapy

Support for families navigating conflict, major life changes, parenting challenges, or a family member’s mental health needs.

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Teen & Child Therapy

Specialized therapy for children and adolescents dealing with anxiety, ADHD, school stress, social challenges, and more.

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Psychiatric Services

Medication evaluation and management for ADHD, anxiety, depression, bipolar disorder, and other conditions. In-person and telehealth.

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Transcranial Magnetic Stimulation (TMS)

Advanced treatment-resistant depression therapies including Transcranial Magnetic Stimulation (TMS) available at this location.

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We Can Help With

Conditions treated at our Plano clinic

Our licensed therapists and psychiatrists are experienced in treating a wide range of mental health conditions. Click any condition to learn more.

Our Team

Our Therapists in Plano

Our thriving (and rapidly growing) team of Plano therapists, counselors, and psychologists work remotely as well as in-person.

Plano, Dallas + Telehealth

Carley Bernardo, LCSW

Licensed Clinical Social Worker

My approach encourages deep self-reflection while fostering safety, authenticity, and meaningful change.

Plano, Dallas + Telehealth

Crystal Dao, LPC

Licensed Professional Counselor

I focus on building a strong, trusting connection where you feel safe, supported, and genuinely heard. I prioritize creating a space where you can share your experiences without judgment and begin to better understand yourself and your emotional world.

Plano, Dallas

David Elliott, LCSW

Licensed Clinical Social Worker

My style is rooted in a Person-Centered approach, with a strong focus on building a trusting, authentic relationship before diving into problem-solving. I bring humor, shared interests, and a down-to-earth presence into the room, aiming to create a space where clients feel genuinely safe and seen.

Plano, Dallas + Telehealth

Erin Lukacs, LCSW

Licensed Clinical Social Worker

My approach is collaborative and supportive, helping you identify areas of your life where you’d like to experience change or growth.

Plano, Dallas

Kristen Albritton, LPC

Licensed Professional Counselor

My style is warm, compassionate, and grounded in creating a space where you feel safe to be open and honest.

Plano, Dallas

Melody Alford, LPC

Licensed Professional Counselor

When it comes to therapy, I take a creative approach that is tailored to each individual. Together, we identify your goals and develop action plans to work toward them.

Plano, Dallas + Telehealth

Sara Spotswood, LPC

Licensed Professional Counselor

I work from an Adlerian perspective focusing on connectedness and understanding a patient's family and relational dynamics. I believe connection can provide insight into current behavior patterns and assist in the healing process.

Plano, Dallas + Telehealth

Sarah Helms, LCSW

Licensed Clinical Social Worker

I genuinely love equipping patients with the tools they need to regain control over their lives. My goal is to help you identify areas in your life where you want to make changes and support you in working toward those goals.

Plano, Dallas

Tamera Wright, LCSW

Licensed Clinical Social Worker

I offer a collaborative, non-judgmental space where we can explore your unique experiences and support your growth.

Plano, Dallas + Telehealth

Kathy Point, LPC

Licensed Professional Counselor

I want my patients to trust me and feel comfortable processing and disclosing history and trauma with me.

Plano, Dallas

Tamika Terry, LPC

Licensed Professional Counselor

I offer empathy and compassion as I seek to support your emotional, physical, and psychological well-being. I utilize a flexible treatment approach, tailoring my methods to best meet your needs and goals.

Plano, Dallas

K. Osiris Wade, LPC

Licensed Professional Counselor

I help individuals, couples, and groups build resilience, deepen emotional insight, and navigate challenges with practical, affirming support.

Exceptional care, covered.

AetnaBlue Cross Blue Shield (BCBS)Baylor Scott & White Health Plan (BSW)Cigna EvernorthCurativeEmployers Health Network (EHN)MedicarePartners Direct HealthSana BenefitsSeton SmartHealth PlanTricareUnitedHealthcare / Optum

Patient Reviews

What our Plano patients say

4.9
Based on 56 reviews  •  See all reviews
adam abdabhai5 months ago
Have been receiving sessions at Deep Eddy for a few months now, and I have to say I was initially nervous that my, now, therapist, Osiris, would not be the right fit for me, and I'd be spending months on end finding one that works with me. I couldn't have been more wrong. This is a safe and calm space for growth and learning. I hope anyone reading this chooses Deep Eddy, I promise, you will not regret it :)
David Lostboi5 months ago
It’s been a wonderful experience and my therapist has been supportive, helpful and guiding from the beginning and we’ve made great strides in bringing me back to a happier, stable and independent effector of my life when my past issues, traumas and difficulties arise. I can’t be thankful enough!
Vanessa Byas7 months ago
My Princess is a great listener and suggest things that I did not imagine. She put herself in the thoughts of the situation and that was helpful for me to see outside and the big picture.
Yezzy Hernandez8 months ago
Working with Jordan has been a game changer in my mental health journey. I am grateful for the space she holds for me to process freely and experience my emotions in a meaningful way.
Fan Chena year ago
Working with Kristen has truly been life-changing. She’s walked with me through some of the most painful and complex parts of my journey—grief, motherhood, and relationship challenges—with such compassion, wisdom, and strength. Her EMDR therapy has helped me process trauma in ways I didn’t think were possible, and she creates a space that feels safe, supportive, and deeply healing. I always leave our sessions feeling lighter, seen, and more grounded. If you’re looking for someone who truly gets it and helps you grow through the hard stuff, I can’t recommend Kristen enough.

Frequently Asked Questions

Questions about getting started in Plano

How quickly can I get an appointment at the Plano location?

Most new patients are seen within the same week of their first call or online request. Same-day appointments are occasionally available for urgent situations. Call us at (512) 956-6463 or use our online booking portal to check real-time availability.

Do you accept insurance at the Plano office?

Yes — we accept most major insurance plans including Aetna, Blue Cross Blue Shield, United Healthcare, Cigna, Humana, and more. We also offer self-pay and sliding scale rates. You can verify your coverage online or call us and we’ll check your benefits for free.

Can I do telehealth instead of coming in person?

Absolutely. We offer both in-person sessions at our 5445 Legacy Drive office and telehealth appointments via secure video for patients anywhere in Texas. Many of our patients do a mix of both depending on their schedule.

Do I need a referral to book a therapy appointment?

No referral is needed. You can book directly online or by phone. We’ll ask a few questions to match you with the right therapist based on your needs and insurance. The whole intake process takes about 10 minutes.

Is my therapy confidential?

Yes, completely. Everything discussed in therapy is protected by HIPAA privacy laws. Information is only shared in very limited circumstances (imminent risk of harm to self or others) which your therapist will explain fully in your first session.